---
title: "Individual task statuses"
description: "Create and customize individual task statuses to match workflows and ticket phases exactly to internal processes."
---
The **Administration → Workspace settings → Task settings → Task Status** section is used to manage and customize the statuses that represent a task's progress in the ticket system.

![Illustration](/images/help-center/administration/custom-task-statuses-01.png)

Here, you can modify existing statuses or add new statuses based on standard types, aligning workflows more precisely with internal processes or task types.

### Benefits of custom task statuses

Custom task statuses allow you to

- tailor workflows to internal processes,
- separate responsibilities and phases more clearly,
- track project steps more precisely,
- and improve the overview in the Kanban or list board.

This makes the ticket system a flexible tool suitable for **software projects**, **creative processes**, and **technical workflows**.

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## Default configuration

Leadtime defines the following task statuses by default:

- **New** (New)
- **In Progress** (In progress)
- **Feedback**
- **Resolved** (Solved)
- **Closed** (Closed)
- **Backlog** (Backlog)

These standard statuses cover the typical phases of a software or service process, from creation and processing through feedback to completion or archiving.

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## Create custom statuses

![Illustration](/images/help-center/administration/custom-task-statuses-02.png)

Companies can **create custom task statuses** to represent their processes more precisely.

Each new status is based on one of the standard types, such as *In Progress* or *Closed*, but can have its own **name** and **icon**.

**Example:**

For creative or agency workflows, you could create the following derived statuses:

- "Briefing created" → based on **New**
- "Design in progress" → based on **In Progress**
- "Draft available" → based on **Feedback**
- "Finalized" → based on **Resolved**
- "Completed" → based on **Closed**
- "Later" → based on **Backlog**

This allows task workflows to be tailored precisely to industry-specific or project-specific processes.

---

## Create a new task status

![Illustration](/images/help-center/administration/custom-task-statuses-03.png)

Create a new task status under **Administration → Workspace settings → Task settings → Task Status**.

The input form includes:

1. **Icon:** Select an appropriate symbol, such as a briefcase, document, or checkmark
2. **Name:** Enter any name for the new status
3. **Type:** Assign the status to one of the existing standard statuses (*New*, *In Progress*, *Feedback*, *Resolved*, *Closed*, *Backlog*)

After saving, the new status is immediately available for use in the workflow of a specific task type.

### Multilingual names for task statuses

When creating a task status, you can provide **names in multiple languages**.

This lets you display the status in different languages, for example, **German** and **English**.

![Illustration](/images/help-center/administration/custom-task-statuses-04.png)

This is particularly useful for international companies or **multilingual teams** working in the same workspace.

Leadtime automatically displays the appropriate term in the **interface language selected by the user**. This keeps the system consistent and understandable, regardless of the language individual team members use.

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Learn more about [configuring the ticket system](/administration/task-settings/ticket-system-configuration)